Terms and Condition

Terms And Conditions

Owner and responsible of the internet website www.asianstore.eu

Asian Spice Store Einzelunternehmung

Stenhusenstraße, 33A

30625 Hannover, Germany

1. Validity

The conditions apply to all contracts, supplies, and products of "Asian Spice Store Einzelunternehmung Online Shop.

2. Conclusion of a contract

a) Come off the contract the contract comes through renouncement of the customer of the entrance of notification of acceptance in accordance with § 151 S. 1 BGB by acceptance of the order by "Asian Spice Store" on-line Shop.

b) Confirmation of Order

Once an order is placed customer gets confirmation via electronic mail about the order.

3. Refusal of orders / Termination of Registration

"Get Grocery GmBH" on-line Shop may reject the acceptance of orders, if

  • the customer is not reachable via telephone or email in case of confirmation of order at Asian Spice Store Einzelunternehmung on-line hop,
  • outstanding accounts of previous orders still exist
  • necessary data (Payment means, address, contact information, etc.) is/are missing.
  • If terms and conditions are violated by the user. or some foul play with the system is encountered.

Termination of Registration

The Company, in its sole discretion and without liability, reserves the right to terminate or refuse your registration, or refuse to permit use/access to the Marketplace, if: it is discovered or brought to notice that you do not conform to the terms and conditions, or the Company has reason to believe (including through evaluating usage patterns) that the eligibility criteria is not met/is violated by a user, or may breach the terms of this User Agreement.

4. Area of delivery

a) We supply within the Federal Republic of Germany.

5. Prices/price increases / Discounts

a) All the prices as displayed includes the legal value added tax. Packing and forwarding expenses are additional.

b) Price increase is only possible with timely legal notice in case conditions to fulfil the contract changes between the order payment and order fulfillment.

c) More than one discount vouchers including bought vouchers cannot be redeemed in one order. Credit vouchers received against missing items, damaged, etc. can be used with any vouchers. For more info please contact our customer support.

d) Please go through the terms and conditions before buying any vouchers.

6. Scope of Supplynot

a) Short of supply quantity / not available

If the article ordered is not available in appropriate quantity or not available at all, we reserve right to cancel the order and return back the customer’s money. In such cases the customer will be informed immediately about the delay or cancellation.

b) If there are changes in article composition or deformations, which are to due to the improvement of the technology and/or to demands of the legislation, as well as changes in mark or quality during the delivery time, if the changes are for a conclusive reason, and the is not substantially the delivery of a modified similar article is permitted.

7. Shipment costs

a) There is standard delivery charge of webseit for all the orders to be delivered in the Federal Republic of Germany.

b)Standard delivery 37,99 above free 

c)Next day delivery 10 kg  €‎ 25 


e)If an order is refused by the customer or sent back to us if there are no people at home due to the incorrect address he/she provided, the shipment charges will be borne by the customer, 

 f) Hannover city 5 km minim oder 89,99 euro free delivery

g)Items in the freezer may be ordered at your own risk

8. A minimum purchase order value

a) There is a no minimum purchase order value for standard shipment orders.

9. Form of Order

a)Cold goods are not delivered under our responsibility

b) Currently Orders can be placed via internet only.

10. Delivery time

a) If the article is available in stock, the fulfillment of order takes place within 2 to 4 working days.

b)If the people are not at home, the delivery will be returned and if it is returned, you have to bear the delivery charge yourself

c) If the customer gives wrong address, the customer shall bear the loss

11. Right of revocation / return

a) The customer has right to return the ordered items if he or she does not like it, or if the article delivered is defective or broken or damaged due to handling or any other reason. “Get Grocery GmBH” will return the cost of returned articles back to the customer after receiving the articles. In case of damaged or broken or any other reason customer wants to exchange the product, the customer has to inform “Get Grocery” within 7 days of receiving delivery and then return the articles within next 2 weeks. Customer has to bear cost of shipment in case of returned articles. In case of exchange, customer gets newt replaced articles without any additional shipment charges. Use following address for return and exchanges:

Asian Spice Store Einzelunternehmung Stenhusenstraße, 33A 30625 Hannover, Germany

12. Methods of payment

a) Payments are possible using bank transfer,credit card.Paypal.Applepay.Google pay

b) Bank details Asian Spice Store 

Postbank Hannover

Asian Spice Store

IBAN:DE09 3701 0050 0989 8865 09

Purpose: Invoice number + your name

c) We will dispatch your order as soon as the amount our account is credited.

D)Any falsification of payments will result in criminal action

E) Refunds are issued credit card bank transaction within 3 to 7 working days. Sofort Payment Refunds within 7 to 14 working days.

13. Data security

a) The data necessary for the completion of an order is stored electronically. The customer hereby expresses his or her agreement.

14. Deleting or removing your profile

We will delete your profile at any time on request. The best way of doing this is through our site but alternatively you may contact our customer services team at 
info@asianstore.eu We may retain certain parts of your information even after we have deleted your profile where that is necessary for law enforcement or fraud prevention reasons – for example where fraud is suspected and in order to process refunds. In these circumstances your details will not be accessible to other members.

Cancelling or terminating your contract with us does not automatically delete your profile although you will be prompted to do so during the cancellation or termination process. Deletion of your profile must be done separately through the site or by contacting us.

15. Area of jurisdiction

a) Area of jurisdiction is Bruchsal or another legal area of jurisdiction as per choice of " Asian Spice Store ", as far as the customer is a buyer in the sense of the commercial code or a body of the public right. " Asian Spice Store Asian Spice Store Einzelunternehmung Stenhusenstraße, 33A 30625 Hannover, Germany